299bd Complete Terms & Conditions
Please read these terms carefully before using our platform. By creating an account, you are considered to have accepted all of these terms.
Latest Version — 2026
Table of Contents
1 General Introduction
299bd is an online entertainment platform that provides casino games, sports betting, and live gaming services. These Terms serve as a legal agreement between the user and 299bd.
In this document, "we", "us", or "platform" refers to 299bd. "You", "user", or "member" refers to any registered individual. These Terms apply at all times — before registration, during membership, and certain provisions remain in force even after an account is closed.
We reserve the right to amend these Terms at any time. Continued use of the platform after amended Terms are published will be considered as your acceptance of the updated Terms.
2 Eligibility & Age Requirement
To open an account and use services at 299bd, the following eligibility requirements must be met:
- You must be 21 years of age or older ("For 21+ only").
- You must be a valid individual with the legal capacity to enter into a binding agreement on your own behalf.
- You must confirm that you do not already hold any account at 299bd.
- Your account must not have been previously cancelled or banned.
3 Account Registration & Verification
Each individual may open only one account. If a single person holds multiple accounts, they will be cancelled immediately and all balances may be forfeited.
At the time of registration, you must provide accurate and complete information — name, mobile number, and any other required details. Providing false or incomplete information will result in failed verification and may block withdrawals.
You must keep your password and login credentials completely confidential. Any unauthorized access to your account must be reported to us immediately. The account holder is responsible for all activity on the account.
- A copy of a national identity card or passport may be requested for verification.
- Additional document verification may be required before large withdrawal amounts are processed.
- The payment method used during registration and the account name must match.
4 Deposits & Withdrawals
Deposits and withdrawals at 299bd may only be made through approved payment methods: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank).
- Minimum deposit: ৳100 (per method)
- Minimum withdrawal: ৳1,000
- Standard withdrawal processing time: 5–30 minutes
Identity verification must be completed before a withdrawal request is processed. Deposits and withdrawals may only be made to the payment account whose name matches the registered member's name.
5 Bonuses & Promotions
The 299bd welcome bonus is a 100% bonus on the first deposit, up to ৳5,000. The following terms apply when a bonus is accepted:
- Wagering requirement: 25x — calculated on the bonus amount only (not on deposit + bonus). Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before withdrawal.
- Example: A deposit of ৳1,000 adds ৳1,000 in bonus, giving a total balance of ৳2,000. Or a deposit of ৳12,000 earns the maximum ৳5,000 bonus, giving a total of ৳17,000.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
- Each bonus has a specific expiry period. Unused bonuses will be cancelled automatically once they expire.
- Opening multiple accounts to take advantage of bonuses is strictly prohibited.
- 299bd reserves the right to modify, suspend, or withdraw any bonus offer at any time.
6 Betting & Gaming Rules
All betting and gaming activity on the 299bd platform is governed by the following rules:
- Once a bet is confirmed, it cannot be changed or cancelled.
- If the outcome of any game becomes uncertain due to a technical error, that round will be considered void and the stake will be refunded.
- For sports betting, we generally follow standard market rules. In special cases, our decision is final.
- Cheating, using software bots, or any other improper technique in betting is strictly prohibited.
- Participation in activities related to syndicate betting or match fixing is prohibited.
- The individual rules of game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) also apply.
If a connection is lost during a live casino game due to a technical issue, the result will be determined based on server-side game data.
7 Prohibited Activities
Participation in any of the activities listed below is strictly prohibited. If such activity is detected, the account will be immediately suspended or permanently cancelled and the balance may be forfeited:
- Money laundering or conducting any illegal financial activity.
- Operating multiple accounts with the intent to abuse bonus benefits.
- Attempting hacking, phishing, or any other form of cyber attack.
- Using automated bots, scripts, or artificial software for gaming or betting.
- Stealing another member's account credentials or attempting unauthorized access to their account.
- Deliberately exploiting any platform bug or vulnerability to gain an unfair advantage.
- Harassing, threatening, or behaving inappropriately toward other users.
- Placing bets on behalf of minors or enabling them to open accounts.
8 Privacy & Data Protection
299bd places the highest importance on protecting your personal information. We use SSL encryption to keep data secure and do not sell any personal information to third parties.
Information provided at registration may be used for service improvement, identity verification, and fulfilling legal obligations. For more details, please read our Privacy Policy.
- Your information will be used only for purposes necessary to operate the service.
- Where there is a legal obligation, information may be provided upon request from authorities.
- You may request correction or deletion of your information at any time.
- Even after an account is closed, certain information may be retained for a specified period in accordance with legal requirements.
9 Responsible Gaming
299bd gives the highest priority to responsible gaming. We believe gambling is an entertainment activity — it is not a solution to financial problems.
You can set the following limits on your own account:
- Daily, weekly, or monthly deposit limits.
- A temporary break (self-exclusion) for a set period of time.
- The option to permanently close your account.
If you notice signs of problematic gambling, please contact our support team. For more information, visit our Responsible Gaming page.
10 Account Suspension & Cancellation
299bd reserves the right to temporarily suspend or permanently cancel any account under the following circumstances:
- If any provision of these Terms is violated.
- If false or misleading information is proven to have been provided.
- If suspicious or unusual activity is observed on the account.
- If a directive is received from legal authorities.
- If the member requests account closure themselves.
If an account is closed for a standard reason, the verified balance will be returned. However, if closure is due to a breach of Terms, the balance may be forfeited.
11 Limitation of Liability
299bd is not liable for the following:
- Disruption to gaming experience caused by internet disconnection or technical errors.
- Software errors or decisions made by third-party game providers.
- Issues with the user's own device or network.
- Force majeure events such as natural disasters, cyber attacks, or government directives.
- Financial losses resulting from the user's own decisions.
In cases of a direct platform error, our maximum liability will be limited to the amount of that specific transaction.
12 Changes to Terms & Contact
299bd may update these Terms at any time. Members will be notified of significant changes. Continued use of the platform after any change will be considered acceptance of the new Terms.
If you have any questions or complaints about these Terms, please contact us:
- Email: [email protected]
- Live Chat: 24/7 (Bengali & English)
Any dispute relating to these Terms will first be addressed through an amicable resolution. If that is not possible, the applicable legal process will be followed.
Enjoy a safe and trusted experience at 299bd
Once you have read the Terms, log in now and enjoy safe gaming.